How
To Choose New Flooring
Like A Pro!
Carpet
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Dealers
Carpet Installation Inspection
Checklist
There
are many questions you need to ask the installers before they begin installing
your new carpet. There are also many questions you need to ask after your new
carpet is installed.
When
the installer arrives, First, make sure he brought the right carpet and padding
that you ordered.
Do
a walk around throughout your home with the installer before they begin. Make
sure you know where all the carpet seams are to be placed. You have spent
a small fortune on this new carpet project so make sure you are involved in
every detail of the installation process.
You
should also do a complete walk-through with the installer AFTER your new carpet
has been installed and before he leaves your home, to make sure everything has
been done to
your complete satisfaction.
Don't be afraid to point out anything that you think is
not right, unusual or odd. If you complain, and say that your
installation has not been done properly, your complaint may be dismissed as frivolous.
Sly
carpet installers or retail carpet managers might try to convince you that ugly
seams will eventually look better over time. This is never true. Ugly seams
today will not look better in the days or weeks following installation. They are
hoping that you will stop complaining and live with the poor quality of
installation you have received if they ignore or invalidate your
complaints.
Never
pay the final amount due until you are completely satisfied with the
installation!
More
Facts You Need To Know:
Before
You
Buy
New
Carpet:
During
The Carpet Buying Process...
-
Shop
for The Grade of Carpet you require first, and then find several carpet
styles and colors that you like.
-
Take
several carpet samples home to consider your best
carpet choice for style and color.
-
Get
estimates from several locally-owned carpet dealers (click here to see
who I recommend near you)
-
Get
all bids and estimates in writing and have every detail written in the
contract! Do not accept verbal promises.
-
Don't
be pressured into buying or agree to buy on the first in-home visit.
(in-home or in-store)
-
Take
your time selecting new carpet. Take samples home. Compare side by side.
-
Make
sure you get accurate
carpet measurements. Estimates will vary. Learn
about measuring for carpet yourself.
-
Take
your time choosing
the right carpet and padding for your needs and goals.
-
Keep
the original carpet sample until after the carpet has been installed, for comparison
purposes.
-
Keep
your carpet sales receipt and make sure the price of the carpet is shown separate
from the price of the pad and installation. You will need this as proof if
you ever need to file a warranty claim.
-
Obtain
a complete copy of your New Carpet Warranty and read it. (read
your new carpet warranty)
If
you plan to hire an independent Carpet or Flooring installer... Read
this article
-
You
have the right to know the name of everyone who is working in and around your
home!
-
Ask
for the full name and phone number of the installer, and the names of all
the helpers.
-
Ask
for his State Issued Contractor's License Number. Verify it online here.
-
Ask
if he has a surety bond and liability Insurance.
-
Ask
for an insurance rider to be issued in your name and mailed or faxed to you
prior to having any work performed. (it takes about a week to mail it)
-
If
he has helpers, ask to see the Worker's Compensation Policy Rider that lists
the names of all helpers.
-
Check
the policy dates carefully to make sure the policies are current and all
premiums have been paid.
-
How to Verify a Contractor's License, Surety
Bond, Liability Insurance
and Workers Compensation
Insurance Policy (Check
your State
Regulations here)
Before
The Installers Arrive, On Installation Day:
-
Have
all the furniture, wall pictures and knick-knacks removed from all areas to
be carpeted.
-
Make
sure all jewelry/valuables are put away safe and secure. Do not expose your
purse/wallet/checkbook.
-
Have
all rooms pre-heated to at least 70 degrees, at least 3 hours before and
during installation.
-
Make
sure kids and pets are safely out of the way in all areas to be carpeted.
-
Never
allow kids or pets to roam freely during installation.
On
Installation Day, Verify these
things before they begin work:
-
Did
they bring carpet of the right color, style and grade you paid for?
-
Did
they bring the correct padding type, thickness and density?
-
Are
there any visible carpet defects? (have them roll it out so you can see if
possible)
-
Will
they be using a power-stretcher? This is a must!
-
Will
there be any additional installation fees or charges? You don't want any
surprises!
-
Have
they discussed seam locations with you? Make sure you know where the seams
will be.
-
Will
they be replacing all the transitions with approved styles and colors? Don't allow
re-using of old transitions.
-
Will
they roll up and leave all sizable carpet leftovers for you? You may need these
for future repairs.
After
Installation...Inspect
Your Newly Installed Carpet (Before
the installer leaves!)
-
Do
all the seams look good? (No seam is invisible, but should not be obvious)
-
Are
seams in the best locations? Seams should NOT be placed in high-traffic
areas if at all possible.
-
Is
the carpet neatly tucked-in along the room perimeter?
-
Is
the carpet NAP going in the same direction in all connecting rooms?
-
Is
the carpet stretched in tightly? Make sure there are loose areas, no
visible waves or ripples.
-
Have
all the doors and heater floor vents been put back in place?
-
Have
all the leftover scraps been picked up? Have
they vacuumed thoroughly?
-
Did
you get
your installation warranty in writing?
-
Did
you get the name and phone number of your installer?
The Carpet Professor Says: Want
your new carpet to last longer?
Carpet Care
and Maintenance... How
to make your carpet last years longer!
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