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Carpet Manufacturer Warranties...
By Alan Fletcher - 30+ Year Carpet Expert & Consumer Advocate, aka The Carpet Professor
Carpet Stain Warranty? What Homeowners Need To Know!
Homeowners expect their new carpet to be very stain resistant, but there are many types of stains that are NOT covered under your Carpet Stain Warranty.
All carpets sold today have been treated in some way to help resist stains.
Some of the popular branded types of carpet anti-stain treatments are known as:
Stain Resistance is the ability of the carpet pile to resist permanent stains. No
carpet is fully stain-proof and manufacturer warranties typically exclude
carpet stains caused from:
What type of Carpet anti-stain warranty coverage do you have?
The fiber manufacturer provides most stain warranties. Contact the following fiber manufacturers for further information on care and cleaning and limited stain warranties for your specific carpet as specified by the warranty page.
made from fibers manufactured by:
Have you fully read your Carpet Warranty?
It's an eye opening experience to read a Carpet warranty. There are limitations and exclusions that can make it very difficult to substantiate a valid claim. You must follow the instructions and requirements to the letter.
I've read most carpet warranties and consumers must be able to prove that the carpet is defective in order to get a remedy.
If your carpet does not perform as well as you had hoped then they will likely assume you have selected a carpet that was not capable of withstanding your level of foot traffic.
If you abuse your carpet in any way, like not vacuuming enough, it can void your carpet warranty.
Did you know...
That you are required to have your carpet cleaned every 18 months or you void the manufacturer's warranty?
Here is a recent post from a reader...
Read a Carpet Warranty:
What are Pro-Rated Carpet Reimbursement Limitations?
If you can prove a valid claim with the carpet manufacturer, they may pro-rate your reimbursement amount depending on how old your carpet is when your carpet claim is filed.
For example: If your carpet does not perform according to the warranty, the manufacturer may offer you a credit equal to the cost of the Carpet Only in accordance with the following 10-year reimbursement limitation schedule:
Year 6 -
Year 10 -
Not all reimbursement schedules are alike, some are better than others. Some schedules cover a span of 15 or 20 years. You may be responsible for paying for all additional costs involved including shipping charges, delivery fees, removal of your old carpet, recycling fees, disposal fees, furniture moving and installation of the replacement carpet.
When you file a carpet warranty claim, you need to have some or all of the following documentation:
For Detailed Carpet Cleaning Requirements & Support
Choose your Carpet Brand:
See my Carpet Care Guide to learn ways to make your Carpet Last YEARS Longer.
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