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Carpet Buying Q & A

By Alan J Fletcher - Carpet Expert and Consumer Advocate

 

Carpet Buying Questions and Answers

Q. I am looking for a good quality carpet that can withstand kids, cats, dogs and heavy traffic. I have a somewhat formal living room that you land in upon entering my house. To get to any other part of the house at that point, one needs to walk through that living room. My biggest problem is the traffic marks from the front door, across the living room and down the hallway to the bedrooms. This gets dirty fast. Any help would be appreciated.

 

Answer: 

You have a common dilemma, too much traffic that few carpets can tolerate. You need to decide how long you want your new carpet to last, and learn what grade of carpet you need to select that is capable to withstand your high level of foot traffic. Take my free Carpet Foot-Traffic Test first to see where you stand. 

 

Q. I have read that the new PET fiber is even more stain resistant than nylon. Your website indicated PET is the worst. Why is this?

 

Answer:. 

Whether or not Polyester or Smartstrand is more stain resistant than Nylon is not the issue, it is that Polyester carpets mat down quickly and have poor resiliency. That means that your new Polyester carpet will not retain a new appearance very long. Even after a good cleaning it will still be matted down and ugly. Learn more about Sorona ģ Smartstrand Carpet Fibers

 

Q. Does this price range sound reasonable?

I am installing a DriCore subfloor system in the 1,200 SF basement of my newly constructed home. The basement will serve as a family room & play area for my family which includes 2 children under the age of 5 and a de-clawed (front & back) cat. I have been looking for a good quality frieze carpet to put over the Subfloor.  

 

Answer:

Since you have two young children, and children spill a lot, you may want to consider a lesser grade of carpet and plan to re-carpet in 5 to 10 years. Many people do this because in a few years the children will not be as hard on the carpets and spills and stains will not be such an issue. No carpet warranty covers all types of stains. Either way you go, a nylon frieze is a good choice for you. How much does carpet cost?

 

Nylon Carpet Test? 

Is there a simple test to see if a carpet is Nylon or Polyester?

 

Answer:
All fibers used to make carpet have different melting points, and there are burn tests that can be performed to determine what fiber it is. I don't advise consumers to perform these tests, but they can be found on the internet by doing a simple web search.
What Grade of Carpet Should I Select?

 

Stinky Carpet?

Iíve just installed Mohawk wall-to-wall carpet throughout my home. I do not have the paperwork with me as I write this, but I remember it is a new type of carpet that resists pet problems more than any other type, and the pad is the standard type. The problem is a very strong odor has developed within 2 days of the install. The odor resembles mildew...as if someone left wet towels piled up. Every room smells and it seems to be getting stronger every day. Now 5 days later, we have moved to a motel while the carpet people contact a rep from Mohawk and determine what the problem may be. They say they have never experienced this. Any ideas?

 

Answer:

One of my most important rule for consumers for making a major purchase, (car, appliance, carpet) is to never buy a product that has just been released to the public. I always wait until all the bugs have been ironed out and make sure that the product has stood the test of time. In this case, it sounds like you have purchased Mohawk's newly released Odor Eaters Carpet. Now, while I do not know what the smell is, I would be willing to make an educated guess that it has something to do with a reaction between the processing chemicals, and the type of padding you have used. I am very interested in knowing what the carpet rep has to say. Learn about Carpet Styles

 

Using a Power stretcher to Install Carpet

I got your ebook and it and this website have been very helpful. Based on your book, I even developed my on 45-question worksheet for each and every carpet company I talk to. Itís been a real education. As more anecdotal evidence of why itís absolutely necessary to get two bids, I called one guy who was listed under carpet layers in the phone book. He said they also like to sell carpet and came out to the house to measure. He then tried the lump sum pricing, which I asked him to break down. He did so reluctantly, giving me the carpet price and the pad price, and saying everything else was installation. It worked out that installation was about $17 a sq. yard. Yikes. I went to another company and without having him to the house asked about installation - $3.50/sq. yard + $1.50 for removal, a bit more for stairs and $2/ft for transition metal (of which we have maybe 20 feet), working out to about $5.50 sq. ft. I called a carpet installation company and their pricing was similar to the second company. Amazing.

Another anecdote - you don't recommend Berber for pets. We bought a remnant for our dog to sleep on. Within a day he'd put a run in it. Not surprisingly, we decided against doing Berber.

Anyway, now to the question. In your book and on your site, you strongly recommend a power stretcher. All three companies say they'll use if needed, but, as a general rule won't for residential work unless there's a 50-foot room. For a smaller room, it doesn't provide as much flexibility in angling (one company showed us a picture and trade article). Any response for these guys?

All right - second question.  Any experience with Mohawk's Forever Fresh line or Beaulieu's Magic Fresh? I understand they are both good for pets smells and that Beaulieu's carpet (by Hollytex) has a 5 year limited warranty where they will replace the carpet (labor excluded) for any stain or smell. I do understand that I have to use a double-sided moisture resistant pad to not void these warranties. Any thoughts?

Answer:

Thank you for such a nice e-mail. It really makes me feel good to know that I am making a difference with my book and website. Now, to your first question: "In your book and on your site, you strongly recommend a power stretcher. All three companies say they'll use if it needed, but, as a general rule won't for residential work unless there's a 50-foot room. For a smaller room, it doesn't provide as much flexibility in angling (one company showed us a picture and trade article). Any response for these guys?"

Using a power stretcher in smaller rooms? Yes! I have a word for these guys. Thanks, but no thanks! No responsible, qualified installer would ever say that a power stretcher should only be used in a 50-foot room. Its one thing to say that a small closet can be "kicked in" but every consumer should know the facts: unless you want your carpet to develop wrinkles within 1 to 3 years, insist that a power stretcher is used in every room of your home. "If these installers won't use a power stretcher then hire someone who will. All about Carpet Comparison

Every year I see and hear about all the great new innovations that the carpet manufacturers come up with. As the next year rolls around, some of those great new innovations from the previous year are gone. I have a rule: never buy an untried and untested product. This goes for cars, appliances, electronics, and carpet. I usually wait at least three years to make sure that all the bugs are worked out and that there are no unknown problems. 

 

This rule applies to Mohawk's Forever Fresh and their new Odor Eating products too. I just received a letter from a reader yesterday who has been forced to move into a motel because their newly installed Odor Eating Carpet has developed a horrible smell. These new products only cost you more money than you really need to spend. 

 

Alan's Preferred Carpet Dealers

It's hard to find a reputable carpet dealer these days! I have built a special list of hand-picked carpet retailers who are locally owned, give free estimates, offer fair prices, have knowledgeable staff, provide honest measuring and hire qualified installers. See who I recommend near you!

 

 

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Top Answers to Common Carpet Questions   Common Carpet Buying Questions and Answers  

Honest Carpet Buying Questions and Answers   Free Consumer Carpet Buying Questions and Answers

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